Slotomania Privacy Policy —
Your Data, Our Responsibility

1 Introduction & scope

Welcome to Slotomania. This Privacy Policy explains how Slotomania collects your personal information, the purposes for which it is used, and how it is kept secure. By using our website or mobile app, you are considered to have accepted this Privacy Policy.

This policy applies to all Slotomania services — website browsing, account registration, deposits and withdrawals, gameplay, and customer support. We believe privacy is a fundamental right, and we are committed to full transparency.

2 What Information We Collect

Slotomania only collects data that is genuinely needed to deliver our services and improve your experience. Details are outlined below.

Information collected directly from you

• Full name, date of birth, and gender
• Email address and mobile number
• Current and permanent address
• Documents submitted for identity verification (NID, passport)
• Payment method details (mobile banking number)
• Information provided when contacting customer support

Automatically collected information

• IP address and device type
• Browser type and operating system
• Site entry and exit times
• Pages visited, links clicked, and session duration
• Game history and betting patterns

3 How Your Information Is Used

Slotomania uses your data strictly for specific, legitimate purposes. We never misuse the information you provide.

For providing services

• Creating and managing your account
• Processing deposits and withdrawals
• Ensuring access to games
• Offering bonuses and promotions

For security & compliance

• Completing identity verification (KYC)
• Preventing fraud and money laundering
• Fulfilling legal obligations
• Monitoring suspicious account activity

For service improvement

• Personalizing your platform experience
• Used to develop new features and improve games
• Improving the quality of customer service
• Sending relevant promotional offers (with your consent)

4 Data sharing & third parties

Slotomania may share your information with third parties in limited circumstances. In every case, we take all necessary precautions.

When Your Information May Be Shared

• Payment processor: Information required to complete transactions via bKash, Nagad, and Rocket.
• Game Providers: Gameplay data shared with licensed game studios.
• Regulatory authority: With authorities when required to comply with legal claims.
• Legal Process: Under a court order or government directive.

5 Cookies & Tracking Technologies

Slotomania uses cookies and similar tracking technologies on its website and app to enhance your experience and keep the platform running smoothly.

Cookie Types

• Essential Cookies: Required to maintain your login session and ensure account security. These cannot be disabled.
• Performance cookies: To understand which sections of the site are used most.
• Functionality cookies: To remember your preferred language and settings.
• Marketing cookies: To show relevant offers — you can opt out at any time.

Most browsers include options to manage cookies. However, disabling essential cookies may cause certain features of the site to stop working.

6 Data protection measures

Slotomania follows the highest industry standards to keep your data secure. Our protection framework operates on multiple layers.

• 256-bit TLS encryption is used for all data transfers.
• Stored data is protected with AES-256 encryption.
• Regular security audits and penetration testing are conducted.
• Your account supports two-factor authentication (2FA).
• Automatic alerts are sent for any suspicious login attempts.
• A limited staff access policy is enforced — only authorized personnel can view your data.

7 Your Right to Data Protection

As a Slotomania user, you have important rights. We respect those rights and are here to help you exercise them.

8 Data retention period

Slotomania retains your data only for as long as necessary — no longer. Below is a breakdown of retention periods by data type.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified from it.

9 Protection of Minors

Slotomania is strictly prohibited for users under 18. We do not knowingly collect data from minors.

• Age verification is required at the time of registration.
• Proof of age may be requested through the KYC process if there is any doubt.
• If data from a minor is collected, it is deleted immediately and the account is terminated.

10 Changes to the Privacy Policy

Slotomania may update this Privacy Policy from time to time. We will notify you of any changes in a manner appropriate to their nature.

• For minor changes, only the "Last Updated" date at the top of the page will be updated.
• For major or significant changes, advance notice will be sent to your registered email address.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

11 Contact & complaints

For any privacy-related questions, complaints, or to exercise your rights, please contact our data protection team.

Please read this Privacy Policy carefully before reaching out to us — it answers many common questions. If you still need help, our support team is always ready to assist.